YOU ARE INVITED TO PREVIEW MODULE 2 UNIT 1 - RESUMEBuy Course
Developing the Leader Within You revolutionized the way leaders are made.Buy Course
Many years ago, I read a fascinating book on Leadership. ¨21 Irrefutable Laws of Leadership (Follow Them and People Will Follow You)” - John C. MaxwellBuy Course
Coupled with a personal personality profile, this course opens the door on why some people are difficult to work with and others just click. The course is both interactive and personally challenging. You will learn skills for better engaging with your staff, clients, and family.
With over 38 years of experience and study to draw upon, David will show you the proven characteristics of a leader and help you to develop the awareness and skills to release your leadership potential.
A dynamic, 2-day development program aimed towards giving you crucial skills like creating and communicating a vision, using appropriate body language, giving formal and informal feedback, using the art of persuasion, creative problem solving & decision making, encouraging your team, professional growth and much more.
Learn a range of practical skills and techniques from arranging and controlling meetings, professional business writing, time management, managing upwards, social media management, and handling commercially sensitive information. Empower yourself to portray professionalism in this supporting role and learn a range of techniques that will improve your abilities.
In this course you will learn how to approach difficult topics and topics you’re passionate about with constructive approaches. Learn skills including: How to say “no” without being portrayed as “offensive”. How to use body language effectively. How to express your views and disagreements positively.
Drawing on years of experience, David introduces Coaching and Mentoring to provide you with a deep understanding of and the skills required to effectively implement: personal and professional goal setting; developing career options; overcoming personal obstacles; building trust; giving critical feedback
The most crucial skill in life is that of being able to communicate. This course teaches powerful concepts like how different personality types can influence communication, what your personal communication preferences are, and most importantly how to implement and use these skills immediately. You’ll learn how to overcome common communication barriers as well as skills like active listening, effective use of voice and tone, investigative questioning and explore the importance of body language and the non-verbal communications coming from others.
This course gives you the techniques to help resolve workplace conflict and build a common understanding and framework for working through challenging situations. The course participants will be able to develop conflict resolution strategies for quickly and effectively recognising, resolving and preventing conflicts with others.
Learn to use a range of tools and techniques that resolve problems smoothly, quickly and efficiently. Along with driving resolution, the tools & techniques also concentrate on the identification and removal of the root cause of a problem.
Discover the root causes of conflict, how certain behaviours impact others and learn strategies to deal with difficult people in an appropriate manner. Whether it’s a conflict involving customers, staff or management, you’ll be equipped with the tools and techniques to approach others, reach a resolution and prevent further issues going forward.
Few managers understand the art of delegation. This course provides you with the knowledge and skills to effectively understand the levels, methods, monitoring, management and practice of delegation.
Learn how to interpret and manage your emotions. Use coping methods and relaxation techniques to balance your optimism and pessimism. Manage your non-verbal communication. This course is designed to help you become more aware of your own thoughts and feelings and as a result, improve your ability to interact calmly. It is applicable to both workplace and home.
Learn practical skills and techniques like promoting fairness, managing meetings and planning sessions to achieve productive outcomes, giving feedback and much more.
Feedback is a gift. We choose whether to unwrap it. This course gives valuable knowledge and skills development, allowing you to give and receive feedback in a way that boosts performance, attitude and morale.
We have two ears and one mouth, yet rarely do we use them in that proportion. Active listening is the key to effective communication. It requires a real two-way exchange of information. There is a big difference between "hearing" someone speak and "listening with intent". This course will empower you to experience better results in your relationships both at home and in the workplace.
Based on the book “Intentional Living” by John Maxwell, this is not a book study. It is a professionally-facilitated discussion group that takes the concepts from the text and discusses them in light of the experience of the group participants. A life lived with intention is a life well lived.
Although difficult conversations cannot be avoided, they can be successfully managed to achieve positive outcomes. Understanding and skill development are necessary to help keep you in control of difficult conversations before, during and after.
Based on world leading research, learn the theory and get the opportunity to practice the skills you need for successful negotiation.
Strengthen your leadership skills like delegating, decision making, time management, problem-solving, effective communication, and creating an environment that promotes motivation.
Participants learn to develop strategies for leading teams, brainstorming, managing virtual teams, techniques for ensuring effective and productive team meetings, leading vs following and so much more!
Understand each step of the change process including the planning and preparation stages and the communication and implementation stages. Being prepared for change allows your organisation to grow.
Become more productive and more efficient in your role. Training includes effective time management strategies such as goal setting, task prioritisation and delegation, applying Pareto's 80/20 rule, managing emails & discovering how to overcome the procrastination habit.
All software training: Can be tailored to suit your unique requirements. Uses the version of Microsoft used in your environment. Ask about more advanced features.
This Word course provides you with skills like setting styles, formatting text and numbers, viewing and printing documents, editing and sharing, working with the insert tools and much more. This comprehensive training course helps you to build a solid foundation in MS Office Word, so you’ll be more effective when creating and collaborating on documents. All software training: Can be tailored to suit your unique requirements. Uses the version of Microsoft used in your environment. Ask about more advanced features.
With Excel, you can manage more data than ever, with increased worksheet and workbook sizes. Excel also makes your job easier by providing an easy to use interface and an array of powerful tools to help you turn your data into usable information – we’ll show you how. All software training: Can be tailored to suit your unique requirements. Uses the version of Microsoft used in your environment. Ask about more advanced features.
Presentations can be accessed anywhere, eliminating the need to bring a copy on presentation day. Learn the basics of working with powerpoint, with basic skills taught like creating presentations, editing slides and notes, printing handouts and much more. Exciting advanced features, such as broadcasting presentations via the web, can also be taught in this course. All software training: Can be tailored to suit your unique requirements. Uses the version of Microsoft used in your environment. Ask about more advanced features.
This Outlook Course provides participants with a deep understanding of the basic Outlook features like composing and formatting messages, customising your inbox, creating rules for processing mail and much more. All software training: Can be tailored to suit your unique requirements. Uses the version of Microsoft used in your environment. Ask about more advanced features.
Access Training Course provides you with the skills and an understanding of how to create databases and tables, structure queries, run macros, share data in Word and Excel and much more. All software training: Can be tailored to suit your unique requirements. Uses the version of Microsoft used in your environment. Ask about more advanced features.
Microsoft Visio Course helps all users get up to speed quickly with Microsoft Visio. This will cover different features of the interface, show users how to find help, explore some simple scenarios, and cover the basics of how to create diagrams. All software training: Can be tailored to suit your unique requirements. Uses the version of Microsoft used in your environment. Ask about more advanced features.
In a world of overwhelming information gathering, understanding the basics of good database design will make your life so much easier when you collect, sort and retrieve your information. The course will help you understand what is inside the IT Black Box when it comes to working with data.
The importance of delivering business results to specification, on time and within budget, is critical to the success of any project. That is exactly what professional project management skills enable you to do - even if it is not officially called a 'project'. The ability to successfully manage projects from beginning to end, no matter their size, is a highly desirable skill in today’s workplace. This course gives you the required skills like estimating and scheduling as well as how to produce project-related documentation like project plan worksheets, charters and communication plans. Learn how to use planning tools like Gantt and RACI charts, establish baselines and much more.
Project is a sophisticated project management software program that can help project managers with planning, assigning resources, tracking progress, managing budgets and analysing workloads for projects. All software training: Can be tailored to suit your unique requirements. Uses the version of Microsoft used in your environment. Ask about more advanced features.
Treasury & Economic Development Directorate
David helped me focus on the more immediate of my goals without losing sight of my broader and subsequent plans. He advised me, and this turned out to be the case, that lessons learned on achieving the next goal would be invaluable for the following ones. I highly recommend his services.
Coaching has been great. I’ve learned more about myself and how to interact with people, being held accountable. Strategies that I thought I had weren’t actually strategies at all.
I found David to be very helpful and detailed. I would have no hesitation in recommending him.
I found my experience to be of great help in updating my Resume and the information provided was invaluable.
David had a great approach to the coaching. While he followed a broad structure he was also happy to be led by what I felt would be most beneficial. He also challenged me to think deeply about what direction I wanted to take in my career so his assistance could better align and was targeted towards achieving that objective.
This is a great program. It provides actionable feedback and usable outputs to support the career transition process.
Learn at your own pace with David's professional development solutions. Learn about leadership or how to improve your resume to land that job! Start learning today.
David provides Executive and Business Coaching with a range of packages to suit the needs of you and your team. Ranging from Training and Assessment, Program/Project Management, and Business & Information Technology, sign up for an Observations Coaching package now!
David is an established author who uses insight from his training in the Navy in his publications on leadership. Buy a copy of The Change #7, a joint venture publication, to read about about “Releasing the Leader Within You”.
David uses DISC Assessments as a part of his training and consultation tools. DISC is a simple, practical, easy to remember and universally applicable model for the evaluation of behavioural styles. Discover the four behavioural styles of Dominance, Influence, Steadiness, and Conscientious and purchase the right assessment now.